tc44 Responsible Gaming
At tc44, we believe that gambling should always be an enjoyable form of entertainment — never a source of financial stress or personal harm. This page sets out the tools, resources, and policies we have in place to help every player in Bangladesh maintain a healthy and controlled relationship with gambling.
Player Protection Tools
Controls Built Into Your tc44 Account
tc44 provides a comprehensive set of player-controlled tools directly within your account dashboard. These features are designed to give you full authority over how, when, and how much you play — at all times.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis directly from your account settings. Once a limit is set, it takes effect immediately. If you wish to increase a limit, a 7-day cooling-off period applies before the higher limit becomes active — protecting you from impulsive decisions made in the heat of the moment.
Time-Out Feature
If you feel you need a short break from gambling, tc44's Time-Out feature allows you to suspend your account for a set period — ranging from 24 hours up to 6 weeks. During a time-out, you will be unable to log in, deposit funds, or place any bets. Promotional communications are also suspended for the duration of your chosen time-out period.
Self-Exclusion
For players who feel they need a longer or permanent break, tc44 offers a self-exclusion option. You may self-exclude for a minimum of 6 months up to a permanent exclusion. During self-exclusion, your account is fully blocked and cannot be reopened before the minimum exclusion period has elapsed. All marketing to your account is permanently halted. Contact our support team at [email protected] to initiate self-exclusion immediately.
Loss Limits
In addition to deposit controls, tc44 allows you to set a maximum loss threshold over a defined period. Once your net losses reach the limit you have set, your ability to place further bets is automatically paused for the remainder of that period. This tool is especially valuable for players who wish to keep their entertainment spend within a clearly defined budget.
Session Time Reminders
tc44 allows you to set customised session time reminders. After playing for your chosen duration — for example, 30 minutes or 1 hour — you will receive an on-screen notification reminding you how long you have been playing. This feature helps you remain aware of time spent on the platform and make conscious, informed decisions about continuing or stopping.
Account Activity Review
Your tc44 account dashboard provides a full, transparent record of your deposit history, withdrawal history, betting activity, wins, and losses over any date range you choose. Reviewing your activity regularly is one of the simplest and most effective ways to stay in control of your gambling spend. tc44 makes this information available at all times, with no restrictions.
Know the Signs
Recognising Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise in yourself. tc44 encourages all players to be honest with themselves about their gambling behaviour. Below are common warning signs that gambling may be causing harm. If several of these apply to you, we strongly encourage you to use tc44's self-exclusion tools or contact our support team.
Gambling problems affect people from all walks of life across Bangladesh — from Dhaka to Chittagong, Sylhet to Rajshahi. There is no shame in seeking help. The earlier you act, the easier it is to regain control.
Chasing Losses
Feeling compelled to continue gambling in order to win back money you have already lost, rather than accepting the loss and stopping.
Gambling with Essential Funds
Using money set aside for rent, food, household bills, bKash transfers to family, or other essential expenses to fund gambling activity.
Concealing Your Gambling
Hiding the extent of your gambling activity from family members, friends, or colleagues, or feeling the need to be secretive about time and money spent on tc44.
Inability to Stop
Repeatedly attempting to cut down or stop gambling without success, or feeling restless and irritable when trying to reduce your play.
Neglecting Responsibilities
Missing work, neglecting family obligations, or withdrawing from social activities in order to spend more time gambling on tc44 or other platforms.
Our Commitment
tc44's Promise to Responsible Play
tc44 is committed to providing a safe, fair, and transparent gambling environment for every player in Bangladesh. Responsible gaming is not a regulatory checkbox for us — it is a core part of how we operate. Every feature on the tc44 platform is designed with player wellbeing in mind, from the way we structure our promotions to the account controls available in your dashboard.
We train our customer support team to identify and sensitively handle situations where a player may be showing signs of gambling-related harm. If our team identifies a concern, we will proactively reach out to offer support and information about the tools available to you. We will never pressure a player showing signs of distress to continue playing or to claim a bonus.
tc44 also maintains strict controls to prevent underage gambling. All new accounts are subject to identity verification, and we reserve the right to request additional documentation at any time to confirm that a player meets the minimum age requirement of 21 years.
- No marketing to self-excluded players — all promotional communications are halted the moment a self-exclusion or time-out is activated.
- Mandatory KYC for all withdrawals — identity verification helps us confirm every player is of legal age and is the rightful account holder.
- Fair game certification — all games on tc44 use certified Random Number Generators (RNGs) to ensure every outcome is genuinely random and fair.
- Transparent terms on all promotions — every bonus and promotion offered by tc44 comes with clearly stated wagering requirements and terms in plain English.
- 24/7 player support — our dedicated support team is available around the clock via live chat and WhatsApp, accessible from your account dashboard.
Strictly Adults Only
The tc44 platform is available exclusively to individuals who are 21 years of age or older. This policy applies to all players across Bangladesh — regardless of location, whether in Dhaka, Chittagong, Cox's Bazar, Sylhet, or any other city or district.
By registering a tc44 account, you confirm that you are aged 21 or above. If it is discovered at any point that an account holder is under the age of 21, the account will be permanently closed and all funds will be forfeited in accordance with tc44's Terms & Conditions.
If you are aware of a minor attempting to access tc44, please notify our support team immediately at [email protected] so we can take action without delay.
Self-Assessment
Ask Yourself These Questions
Honest self-assessment is one of the most powerful tools available to any gambler. The following questions are adapted from internationally recognised problem gambling screening frameworks. Take a moment to consider each one carefully and honestly.
If you answer "yes" to three or more of these questions, tc44 strongly encourages you to speak with a member of our support team or use one of the player protection tools described above. There is no judgement — only support.
Have you ever spent more money on gambling than you originally planned or could comfortably afford to lose?
Have you ever borrowed money, sold possessions, or used savings meant for another purpose in order to fund gambling?
Have you tried to win back losses by placing additional bets, and found yourself losing even more as a result?
Has gambling caused you to feel anxious, stressed, guilty, or depressed — either while playing or afterwards?
Have family members, friends, or colleagues ever expressed concern about how much time or money you spend gambling?
Have you ever lied about the amount of time or money you spend gambling, or taken steps to hide your gambling activity from others?
Have you ever neglected work, studies, family responsibilities, or personal health because of your gambling activity?
Get Help
How to Reach tc44 Support
If gambling is causing you concern — whether financially, emotionally, or in your relationships — please reach out. tc44's support team is available 24 hours a day, 7 days a week, in Bangladesh Standard Time (BST, UTC+6).
Live Chat
The fastest way to reach us. Live Chat is available 24/7 directly inside your tc44 account dashboard. Average response time is under 2 minutes.
Email Support
Send your responsible gaming request to [email protected]. We aim to respond to all responsible gaming emails within 2 hours, prioritising these above all other requests.
WhatsApp support is available via your account dashboard for players who prefer this channel. Available around the clock across all regions of Bangladesh.
Account Dashboard
All responsible gaming tools — deposit limits, loss limits, time-out, and self-exclusion — can be activated directly in your tc44 account settings without needing to contact support.
Play Responsibly
Enjoy tc44 — Always Within Your Limits
Gambling at tc44 is designed to be fun, fair, and fully within your control. Explore cricket betting, slots, live casino games, and more — all with the confidence that our responsible gaming tools are always there when you need them. For adults aged 21 and above only.